Amherst Dental Group

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Reviews about Amherst Dental Group

• Marc Homsi
  ★ ★ ☆ ☆ ☆
  I have been a patient at Amherst Dental almost 20 years and I was always happy with the service until recent. I have 4 children and my wife who also went there, faithfully every six months.
  Where it went off the rails is when both my wife and my older daughter had to get TMJ appliances. The total was close to $1000, which I hear is a little high to start. The day I received the bill, I was pro-active and called the office that I would get payments out asap for the next 3 months. I received a call from the staff stating this was not acceptable and the balance needed to be cleared up much sooner.
  You can imagine my displeasure, as I NEVER was late on paying back bills in the last 20yrs- for all 6 family members. I tried to discuss this then I just got heated, as the office was fighting over a 20 yr relationship for $150 that carried over to 2 extra weeks. Amazing this day an age that this could happen, especially when I was the one who initiated the call to pay them back.
  Needless to say, I paid the balance and left the practice, as I never experienced with past staff members who always worked with me (Helena was great). Could not be happier with our new dentist, just cannot believe Amherst Dental would allow losing my family as patients for $150- which was paid by the time frame.
  Very Disappointed...

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