Sterling Optical

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Reviews about Sterling Optical

• Cassie Miller
  ★ ☆ ☆ ☆ ☆
  I have gone to Sterling optical probably about 3-4 times in the past when my insurance switched over. Making an appointment was easy and convenient as they are open mall hours. This past experience was horrendous - I don't even feel safe wearing the glasses they prescribed. When I walked in, everybody working there was less than enthused. I went into the room with the "dr" and he asked me if I had any concerns with my vision. I started talking about medical history, and recent changes in vision. I was then cut off and told "yeah it is part of the maturation process". I did not feel he cared enough about the health of my eyes, considering the family medical health history. He then was monotone and mute the entire time, making me feel as if I was a bother to him. When doing the vision exam, normally there about 8-10 switches on each eye asking "better or worse". The "dr" only did ONE test per eye & then told me my right eye got worse and rushed me out the door. There is a horrible glasses selection so I asked for my prescription so I can go to a different dr and get better glasses. I was told they could not give me my prescription and had to pick out glasses. I picked out a pair and when I brought them to the counter, the person "helping" me said "are you sure you want these" with an attitude insinuating they were not my style/looked bad. I did pick out larger glasses due to the blind spots that occur with smaller thicker framed glasses. Overall, I would never recommend this place if you care about your eye health and having a thorough eye exam. After learning new family eye health information, I take my eye health very seriously and Sterling Optical did not. I plan on calling my health insurance and hopefully getting an exam somewhere else to make sure I have the right prescription and a more thorough check of my eyes.

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